Delete Your Menace Account and Data
Menace • iOS, Android, and Web • Last Updated: August 11, 2026
Deleting an account or local Menace data does not cancel an Apple, Google Play, or Stripe subscription. Cancel through the platform that bills you to prevent future renewal charges.
Use the In-App or Website Delete Account Control
Where your platform and version display an authenticated Delete Account control, use it and follow its confirmation steps. The control is designed to submit a server-side deletion request before eligible local history, media, settings, identifiers, and session data are cleared. Availability and behavior vary by platform and app version. If the control is unavailable, fails, or does not confirm submission, use the email process below. Clearing app or browser data, signing out, or uninstalling alone does not delete server-side data. Server, storage, backup, and processor cleanup may continue after local sign-out.
If You Cannot Access Menace
If you cannot access Settings, email hey@menaceaiapp.comand write "Delete My Menace Account" in the message. Include:
- The email used for your Menace web account, if applicable.
- The Menace Device ID shown in mobile Settings, if applicable.
- Whether you used iOS, Android, the website, or more than one platform.
- That you want the entire Menace account deleted.
We may request limited additional information to verify that you control the account or device data. Do not send passwords, full payment-card numbers, government identification, source photos, or Outputs unless we provide a secure method and explain why it is necessary.
Deletion Is Permanent
Deletion permanently removes eligible history, content, settings, and account-bound credits. Reopening Menace may create a new pseudonymous device-based identity. Deleting your account does not cancel an Apple, Google Play, or Stripe subscription.
iOS Deletion
In a supported iOS version, open Menace → Settings → Delete Account and follow the confirmation steps. If that control is absent or does not confirm submission, email us using the process above. A local sign-out or identity reset is not, by itself, confirmation that server or processor deletion is complete.
Android Deletion
In a supported Android version, open Menace → Settings → Delete Account and follow the confirmation steps. If that control is absent or does not confirm submission, email us using the process above. Resetting the local Device ID, advertising ID, or third-party attribution software state does not itself establish that a provider has erased provider-held data; eligible provider deletion requests are handled through the verified deletion process and the provider's applicable retention cycle.
Website Deletion
If the signed-in website Settings page displays Delete Account, use it and follow its confirmation steps. You may first delete individual generations from History. If the control is absent or does not confirm submission, email us using the process above. Signing out or clearing browser storage alone does not delete your account or cloud data. A local browser confirmation does not guarantee that every Auth, storage, backup, or processor cycle has completed.
What Is Deleted and What May Be Retained
After verification, we delete or de-identify eligible account/profile data, generation history, and content in active systems, subject to technical and legal limits. We may retain limited records needed for:
- Purchases, refunds, credits, taxes, accounting, and app-store obligations.
- Fraud prevention, security, abuse enforcement, and preventing repeated account evasion.
- Responding to the deletion request and proving compliance.
- Legal holds, disputes, valid legal process, and other legal obligations.
- Encrypted backups or processor queues until their routine deletion cycle completes.
Retained information is restricted to the reason it remains. Details appear in the Privacy Policy.
Cancel a Subscription Separately
- Apple: iOS Settings → your name → Subscriptions → Menace.
- Google Play: Google Play → profile → Payments & subscriptions → Subscriptions → Menace.
- Stripe: use the Menace billing portal while signed in or contact hey@menaceaiapp.com.
Timing and Confirmation
We respond to verified requests and complete eligible first-party deletion steps within the period required by applicable law. Timing varies with the platform, verification, data location, processor or backup cycle, and any permitted legal, security, fraud, accounting, safety, or dispute exception. An in-product confirmation may confirm submission or local sign-out without guaranteeing that every processor or backup cycle has completed. If you submit through a verified email or support channel, we provide status information as required or reasonably available.
For another privacy right, visit Privacy Choices.